Roadside assistance
Check whether qualifying services are included, who must be contacted, and what event and dollar limits apply.
Plan with the contract in hand
Travel benefits are contract terms—not a blanket vacation offer.
Some third-party vehicle service contracts may include limited roadside, transportation, towing, or trip-interruption benefits. Nothing on this page adds a benefit that is not listed in your issued agreement.
Before departure
Confirm the benefit, limit, and approval process.
Travel-related assistance can depend on the selected contract, vehicle, location, cause of the event, distance from home, authorization, receipts, and other conditions. Read the exact benefit language before relying on reimbursement or service.
- Save the administrator’s assistance and claims contact numbers
- Check limits, qualifying events, distance rules, and exclusions
- Ask whether advance authorization and itemized receipts are required
- Keep the issued contract available while traveling
Contract first
Travel support
Available only when stated in the issued agreement
Categories to review
Ask what your specific agreement includes.
These are general categories, not promises of coverage. Definitions, limits, exclusions, and reimbursement rules vary by contract.
Substitute transportation
Confirm whether a covered repair is required and review daily limits, maximum days, and receipt rules.
Trip interruption
Review qualifying distance, covered expenses, maximum reimbursement, documentation, and authorization conditions.
Towing or emergency service
Verify provider instructions, destination limits, exclusions, and whether reimbursement or dispatch is used.